Dear Mary,

Thank you for the e-mail.

>>Competition among
>>operators will help to bring prices
>>down and improve quality of service..

If the National Roads Authority had a monopoly control over the roads
between Dublin and Cork and imposed a toll of EUR 50 per bus passenger
travelling over this route, the cheapest bus ticket would probably cost at
least EUR 60. Even if you had ten dog eat dog competing bus service
providers on the route.

Surely this is the position with eircom and DSL right now? They are
exercising monopoly control over the information roadway, and are extracting
sky high "tolls" from anybody wishing to provide DSL services. With your and
previous governments' blessing!

An ISP is not going to spend a few million Euros rolling out an alternative
(eg wireless broadband) service because he knows that when he gets up and
running, eircom will drop their DSL pricing and put him out of business.
Because they have the lowest cost delivery mechanism already in place - i.e.
copper pairs already paid for by dial-up services. The only marginal
investment for them is the DSLAM at the switching centre. By contrast cable
operators have to invest substantial sums to upgrade entire neighbourhoods
before they can sign up the first cable broadband user.

Monopolistic abuse is unlawful under State and EU law. There are dozens of
indicators that would support a charge of loop monopolization against
eircom, when one compares the position in Ireland with other countries. Mr
Justice Flood would have a field day! Surely it is time that the
competition laws were used against the company with a view to reducing
wholesale and retail DSL services to at least the EU average cost - i.e.
under EUR 50, incl VAT for a service without traffic limits? With wide
availability in urban areas for starters? And verification of DSL line
testing routines to ensure that aspiring customers aren't fobbed off by
"your line is unsuitable for DSL" messages based on artificially high test
criteria. Not to mention defective website test interfaces.

Can we please have some urgent action?


Kind regards.

Go sign the petition!

Close this window